Training and Development

Whether you call on us to complement your existing training programme or to provide an integrated approach to equipping your team with powerful people skills, the measure of our effectiveness is not just in a smiley-face feedback sheet but rather in how motivated your team are to apply their learning and in the business benefits you receive.

Three-month follow-ups suggest that delegates on our courses tend to put their learning to work for you in practical ways.

Contact us to learn more.

The skills:

	Managing Relationships
	Leading (yourself and others)
	Effective Communication
	Self Management (sometimes called 'Time Management')
	Influencing and Motivating others
	Forward Planning
	Objective Setting
	Solution-Focused Feedback
	Delegation skills
	Creativity - and how to do it
	Presentation skills
	Team Alignment
	Conflict resolution.
	Stress management
	Coaching and mentoring skills

Testimonials:

'The feedback from delegates has been extremely positive. Delegates have said that Graham is a highly skilled and empathetic trainer who is able to adapt to their needs. In particular, feedback has been extremely positive from the delegates who have received one-to-one coaching and mentoring from Graham.' T.S., Training Manager, East Sussex, Brighton and Hove Health Authority.

'If you want someone to develop communication style with your team, who will facilitate permanent growth, and exceed your expectations - then you want Graham Smith to lead a management development programme. He has a dry sense of humour and a light touch that people go for in a big way. When Graham leads a programme people don't just learn for the day - they learn for ever. Graham is one of the few trainers who asks delegates what they want out of a programme and then proceeds to give it to them - checking throughout the workshop that they are satisfied.

His programmes are "customer led", focused and to the point. Graham is an excellent teacher. He makes it easy for delegates to understand that if they want to change the impact they have on others, whether in motivating, coaching, influencing or in self-presentation they must first change their own approach. His by-word is "flexibility". He acts as a role-model for those he teaches. His teaching style and communication style are exemplars of flexibility. It is easy to learn from a teacher who implies "Do as I do as well as what I say." Dr. Gina Sanders - psychologist, NLP Trainer

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