personal, professional & team development in the work context:
will pay more for the ability to handle people than for any other skill'
ability to communicate was rated as the most important factor in making a manager
'promotable' by subscribers to Harvard Business Review.
business experience is surprisingly varied. For many years I was a professional
musician and song-writer. I wrote and appeared in my own TV series and worked
with such people as Eric Clapton, ELP, Al Stewart and Cat Stevens. I am a Master
Practitioner of NLP and a Hypnotherapist.
have taught NLP at the University of London, the Eastman Institute and at Truro
and Penwith Colleges. My key skills include facilitating change, increasing clarity
and confidence, dealing with performance blocks and making learning fun.
do you succeed in business?
to start with you need to be sure where you're going, to communicate effectively
and to understand, work and get on with others. I help people to be confident
and clear about their future, to build and maintain strong relationships and to
communicate with clarity and power.
sum it up: I help you to be clear about exactly what you want, then I help you
to get it.
Here are some of
the organisations for which I have coached or trained people:
Environment Agency, Hewlett-Packard Laboratories, Eagle Star Insurance, Orange,
HSBC, First Direct, Barclays Bank, Reuters, Arthur D Little, Royal & Sun Alliance,
Edward Billington and Son, Criddle and Co. Ltd., Mars Confectionery, English Provender
Company, Four Square, Information Services International, Bristol United Healthcare
Trust, The Market Research Society, Taylor Nelson Soffres, Seagram, Jewsons, Eliza
Tinsley, Lotus, The Northern Centre for Cancer Treatment, Newcastle Paediatric
Oncology Team, Brighton Hove & East Sussex Health Authority, The Eastman Institute,
Birkbeck College, Serco, Land Securities Group, World Class International, Penwith
College, Truro College, Cornwall County Council.
& Friends' activities are tailored to integrate with our clients' cultural
and organisational requirements. Each event is different, because each person
or group of delegates is unique. We teach - and demonstrate - behavioural flexibility.
best way to be ready for the future is to invent it' - John
CAN YOU TURN TO WHEN YOU'RE THE BOSS?
all the weight on your shoulders?
have run small businesses here and in the USA. I can offer personal experience and current
best practice in how to make sense of your situation and make it work for you.
your Professional Coach, I will be on your side in a relationship
that is confidential, practical and focused firmly on helping you to create the
success you want.
can help you to tap in to your creativity and experience so you can make better
decisions, prioritise wisely and delegate effectively. This will enable you to
free up more of your time so you can plan your next moves.
US BE YOUR 'TRAINING DEPARTMENT'
people rub together, friction is likely to occur. Smith & Friends offer the
most advanced practical technology for easing human interaction.
offer the 'How to' for core management skills, effective communication, and other
money and time-saving know-how. See Business Services for details. Everything
we teach is based on analysis of real high performers in real situations. We offer
the fast track to best practice.
your organisation has no training department, Smith & Friends can create a
programme of training and coaching tailored exactly to your needs. Please contact
us to discuss your requirements, so we can propose a practical solution to fit
Smith & Friends
is based in Cornwall.
& Friends was initiated in 2000 as a network-based organisation. The concept
is of an flexible resource providing the highest quality specialist trainers and
coaches for clients of all sizes - from Major corporations like Hewlett Packard
and Eagle Star Insurance
to small businesses and private individuals.
advantage of operating this way is in minimizing the overhead to allow us to provide
the very best training, coaching and facilitation at keenly competitive prices.
aim to build long-term relationships with our clients. After we meet to discuss
how you want to develop your people, the network members form a powerful resource
so that we can ensure that your organisation gets exactly what you need to achieve
a competitive edge.
- Will Lakeman
a successful career in account management Will moved into business consultancy.
Equally at home leading challenging and stimulating workshops or managing large
strategic projects, Will has built up a range of excellent partnerships with a
wide variety of the group's blue chip clients. Relaxed and engaging in style,
his most frequently requested programmes include coaching, selling, presenting
and communication skills. Will is a certified NLP Master Practitioner.
is dedicated to improving personal performance in a corporate environment. A training
and development professional, with employed experience in large and small companies
and self-employed experience with major organisations and SMEs, he is commercially-focused,
a communicator, motivator, leader and developer of people.
spent 8 years in senior sales management, training and business planning roles
with Forte Hotels. Ralph's
key skills lie in sales management, training and development and presenting. He
is a certified NLP Practitioner, is IT literate and fluent in French.
us to learn more.
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