effects of my meetings with you have been both subtle and startling. I am calmer,
less stressed, more focused and generally one hell of a lot happier. Embarrassingly,
my children think it's done me good too! A great experience, thanks Graham."
have been many additional benefits to our sessions: I can communicate far more
effectively with others and get results, my personal and business relationships
are stronger, I have been able to give up smoking, I have set goals for my life
and, most difficult of all for me, I can make the difficult decisions necessary
in business and life and follow them through." BE
transformation in me as a person has been quite dramatic: I seldom lose my temper,
I seldom suffer from insomnia, and the stresses and strains of everyday life are
now just ripples on a pond!" TD
"He checked what our desired outcomes were and that
they had been met. He checked where we were in terms of understanding, gave examples,
gave time for learning by experience and was great about repeating things if and
when necessary. A big thank you." HP
"I had no idea of the sort of resources that I
was able to access until I was introduced to Graham Smith's coaching. I am now
3 stones lighter, in full control of my eating and exercise habits and am much
happier all round - both at work and at home. I would recommend life coaching
with Graham to anyone who felt that they wanted to achieve something (no matter
how big or small) but didn't know where to start."
of a Coaching Culture
you ever got back to work after a training and wondered what happened to the things
you learnt? Olivero, Bane and Kopelman (1997) found that training followed by
executive coaching increased public sector employee productivity by 88% after
8 weeks one-to-one coaching, compared to an increase of 22% by training alone.
The study, published in 'Public Personnel Management' Winter
Edition, 1997:'Executive Coaching as a Tool', showed impressive results when comparing
the effects of conventional managerial training alone vs. the same training followed
by one-on-one executive coaching. The results clearly indicated increased improvement
in all areas of management skills and responsibilities.
- Fosters sharing of information, increasing knowledge retention
within the organisation
- Improves communication skills
relationships within teams
- Energises staff - increases ownership and enthusiasm
be encouraged to spread culturally from one department
is an essential skill set at the heart of modern, facilitative management and
Coaching and Mentoring course provides a positive, structured approach to problem
solving. A very good course.'
'Thank you again, it was arranged in an excellent
way and fully met my expectations.'
course puts structure and strategy to all aspects of coaching, seeing coaching
possibilities in everyday work'
'It will improve your management skills
and your staff's potential and you come away from the course with a set of methods/tools
for coaching and mentoring' All
comments from participants in the Coaching and Mentoring programme for the Environment
Agency's new Evidence Directorate (Smith and Friends is working in partnership
to introduce a coaching culture).
'The course was called NLP for Caring Professionals. It was
a fascinating, enlightening and enjoyable experience. Since completing the course
I have used two of the techniques with my clients already. Enjoyable, informative
- from theory into practical usage - experiential to give a deeper understanding
of the concepts. Really enjoyed the course, one of the most productive weekends,
in terms of my own personal development and potential benefit to my clients, that
I have spent in a while.' AZ
feedback from delegates has been extremely positive. Delegates have said that
Graham is a highly skilled and empathetic trainer who is able to adapt to their
needs. In particular, feedback has been extremely positive from the delegates
who have received one-to-one coaching and mentoring from Graham.' T.S., Training
Manager, East Sussex, Brighton and Hove Health Authority.
you want someone to develop communication style with your team, who will facilitate
permanent growth, and exceed your expectations - then you want Graham Smith to
lead a management development programme. He has a dry sense of humour and a light
touch that people go for in a big way. When Graham leads a programme people don't
just learn for the day - they learn for ever. Graham is one of the few trainers
who asks delegates what they want out of a programme and then proceeds to give
it to them - checking throughout the workshop that they are satisfied.
programmes are "customer led", focused and to the point. Graham is an excellent
teacher. He makes it easy for delegates to understand that if they want to change
the impact they have on others, whether in motivating, coaching, influencing or
in self-presentation they must first change their own approach. His by-word is
"flexibility". He acts as a role-model for those he teaches. His teaching style
and communication style are exemplars of flexibility. It is easy to learn from
a teacher who implies "Do as I do as well as what I say."
Gina Sanders - psychologist, NLP Trainer
outstanding' 'Excellent, isn't he?' 'He created excellent rapport with the group'
(Delegates on a presentation skills course - from one of the world's premier
"I thoroughly enjoyed this course and feel enriched
and empowered by all that I've learnt.......I want more!" AL