have worked with many people in the National Health Service in a variety of contexts.
It always gives
me pleasure to offer some support to the people who spend their lives supporting
us all. Most of my work has been directly with individuals, from nurses to managers
to senior consultants. Please ask me about discounts for N.H.S. employees.
all my clients enjoy confidentiality, I can't give any details, but the range
of issues includes:
Overcoming personal issues
Meeting and chairing skills
Overcoming unfortunate habits while managing patient interactions
had resulted in complaints from patients).
organisations I have worked with include:
Northern Centre for Cancer Treatment
Paediatric Oncology Team
Hove & East Sussex Health Authority
United Healthcare Trust
Cape Cornwall Surgery, St. Just
'Graham listened to what was needed. It was a great experience and all our staff
would benefit from attending his course. Thanks Graham, great day!' David
Carruthers, GP, Cape Cornwall Surgery, St. Just
main benefit of the course for me was that it allowed time to reflect on the way
we communicate with each other.' Sarah Shaw, GP, Stennack Surgery, St. Ives
would benefit from attending this course' Jan de Plessis, GP, Cape Cornwall
Smith is clearly confident and competent in his subject. I found the course to
be helpful for everyday life and potentially of benefit to all our staff.' Dan
Rainbow, GP, Stennack Surgery, St. Ives
found the course made you more aware of the way you are understood and the way
people think and has made a change in the way I ask questions.' Sian
Matthews, Admin, Cape Cornwall Surgery
feedback from delegates has been extremely positive. Delegates have said that
Graham is a highly skilled and empathetic trainer who is able to adapt to their
needs. In particular, feedback has been extremely positive from the delegates
who have received one-to-one coaching and mentoring from Graham.'
Training Manager, East Sussex, Brighton and Hove Health Authority.
The Eastman Institute
the Eastman Institute is not part of the NHS. It's the post graduate training
centre for dentistry of the University of London. I worked with a team of dentists
to develop a rapid treatment for phobic and highly anxious patients - we succeeded.
technique, the Guided Eye-Movement Induction (GEMI) has proved to be a reliable
and effective treatment that works especially well for patients who are already
in the phobic state. As a result, I was invited to devise and deliver a training
on Anxiety Prevention for the Institute, something I did for a number of years.